NOTE: Some products are not included in the Clearance Sale.All items priced as marked. Normal shipping fee will be added during Checkout.
Item(s) must be in resalable condition (edible items must still be sealed).
A restocking fee of 10% to 50% may be charged if the item(s) are not returned in new, resalable condition (amount to be determined upon inspection of returned item(s)). Restocking fees are charged if needed* to make up the difference in selling an item as used instead of new. To avoid a restocking fee, all product packaging must be intact, all tags still attached and item(s) must be clean, free of dog hair, and cannot appear used or chewed. BarkinWoofer does not like charging restocking fees any more than you like paying them so please keep your purchase in new condition until you are sure you will keep it.
A restocking fee may also be charged for some products that ship to you direct from the designer/manufacturer if they charge us for the return of any items. Fee amounts will vary by designer/manufacturer.
Unless noted otherwise in the individual listing, all beds, carriers, mats, blankets and car seats may only be exchanged or returned within 2 days of receipt (based on tracking number). Please keep the item in protective packaging or cover with a clean towel or sheet if letting your pet test it to keep pet hair and scent off the item. Please refer to the product warranty, if applicable, for defective products. This policy has been implemented for health reasons and the tendency of dogs to mark items that have the scent of another animal on them. We want to ensure that all of these products are brand new and unused for your pet! Please be sure to measure your pet accurately when necessary for proper product sizing. All returns and exchanges of these products will incur a 15% to 25% restocking fee (depending on manufacturer) to cover our restocking costs and/or shipping the items back to the manufacturer. Restocking fees for any item missing tags, packaging, or showing signs of use, including dog hair, may incur higher restocking fees.
Special Order Items and Products Shipped Directly from the Manufacturer
Allowed returns/exchanges on items that are special ordered for you or that are shipped directly from the manufacturer to you may incur a 10%-35% Return Handling Fee (depending on the product and manufacturer). This fee covers our costs to return the items to the manufacturer, including any manufacturer imposed restocking fee plus return shipping. These fees are usually noted in the product listing. In other words, any fees charged to BarkinWoofer by the manufacturer will be deducted from the refund.
Exceptions to the above Return Policy will be made only in the case of a BarkinWoofer error.
NOTE: Items returned to BarkinWoofer without a RA# or that are not resalable will not be refunded and will not be returned to buyer unless buyer pays return shipping fees.
All policies and prices are subject to change without notice.